Reference

How otw88 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process your DANA, OVO, or GoPay transactions, and keep your wallet activity secure.

Account data collected at registrationWallet activity: DANA, OVO, GoPayData stored on secure serversYour rights to access and deleteContact us to update your data

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Have a question about your stored information, want to update your account details, or need to request data deletion? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond with the next steps for your specific request.

HOW WE PROTECT YOUR ACCOUNT

Data Security, Cookies, and Retention Practices

We apply a set of consistent, practical measures to keep your account data protected across every interaction — from the moment you register to every DANA, OVO, or GoPay transaction you make. Here is what those measures look like in practice.

Encrypted Connections

All data exchanged between your device and our platform travels over SSL-encrypted connections. This applies to account login, wallet top-ups and any session where your personal data is transmitted.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not use cookies to track your activity across other websites or sell cookie data to advertisers.

Data Retention Schedule

We keep your account data for as long as your account is active and for a further period required by applicable law in your eligible region. Once that period ends, data is deleted or anonymised from our records.

Wallet Verification Process

When you link a DANA, OVO, or GoPay wallet, we verify the wallet holder name against your registered account name. This step prevents unauthorised wallets from being added to your account.

What Data We Collect and Why We Use It

otw88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, email address, phone number, and account credentials when you register. When you deposit or withdraw using DANA, OVO, or GoPay, we log the transaction reference, wallet ID, and amount — this is required to verify the payment and credit your account correctly.

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We also collect device information such as browser type, operating system, and IP address. This helps us detect unusual login attempts and protect your account from unauthorised access. Players in Yogyakarta and across Indonesia access the platform through mobile browsers; device data lets us confirm that
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each session matches your registered profile. We do not sell your personal data to third parties. We may share limited data with payment processors — DANA, OVO, GoPay — solely to complete your transaction. We may also share data with regulatory or law-enforcement bodies where required
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by applicable local law. Data retention periods depend on the type of information and the legal requirements of your eligible region. You can request a copy of your stored data or ask us to delete your account information at any time by contacting our support team
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directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Privacy Rights

Below are the questions we hear most often about how your data is managed on otw88. If your question is not covered here, reach out through live chat or email and we will walk you through your specific situation.

We collect your name, email address, phone number and a password. If you link a wallet such as DANA or OVO, we also record the wallet ID and verified holder name to match it to your account.

Yes. Transaction references and amounts are stored to reconcile deposits and withdrawals against your account balance. This record is accessible to you through your account transaction history at any time.

You can. Contact us via live chat or email with your registered phone number and request a data export. We will verify your identity and send the relevant data to your registered email address.

Send a deletion request to our support email or raise it through live chat. We will confirm your identity, close your account and delete stored personal data in line with the retention rules for your eligible region.

We share only what is necessary. Payment processors like DANA, OVO and GoPay receive the data needed to complete your transaction. We do not sell your data and we do not share it with advertisers.

Some fields can be changed directly inside account settings. For phone number changes linked to a verified wallet, contact support so we can re-verify the wallet holder name against the updated details.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoOtw88 Glossary InfoSemarang Night Spins

How otw88 Handles Your Personal Information

How to Contact Us About Your Data

Data Security, Cookies, and Retention Practices

Encrypted Connections

Cookie Usage

Data Retention Schedule

Wallet Verification Process

Common Questions About Your Data and Privacy Rights

01 What personal information does otw88 collect when I register?

02 Does otw88 store my DANA, OVO, or GoPay transaction history?

03 Can I request a copy of all the data you hold about me?

04 How do I ask otw88 to delete my account and personal data?

05 Does otw88 share my data with other companies?

06 How can I update the phone number or email address on my account?

Privacy Policy

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